Client wants to build a robust platform for offering cloud services targeted at enterprise customers. Apart from investing in data centers, secure networks, they needed a rock solid platform to support and sustain an evolving eco system, enable interactive collaboration with the user community, and enhance operational efficiencies.
Challenges
The existing portal had limited features wasn’t flexible and extendable to address the client’s business needs mentioned below.
Business Growth – Through Sales Channel and Channel Partner.
Onboarding Process Facilitation.
Enhanced User Experience by way of Interactive Interfaces.
Internal Efficiencies, Workflow management, Automation and Integrations..
Secure and Sustainable Platform.
Key Features
Fully customized applications with rich user interface.
Enhanced User Experience by way of Self-Provisioning, Support Processes and Life Cycle Management.
Dynamic security with user authentication at various levels.